CL152: From Rock Guitarist To Customer Experience Speaker – Interview with James Dodkins
James Dodkins helps companies create outstanding and unforgettable customer experiences. As a speaker, author, trainer and consultant he travels the globe learning the secrets of the world’s best performing companies, and he uses that information to help organizations replicate that success. James specializes in customer experience and customer centricity and is Principal Consultant at BP […]
CL151: How To Structure A Keynote – Interview with Kit Pang
Kit Pang is a communication expert, TEDx speaker coach, keynote speaker, host of the BostonSpeaksSeries and the founder of BostonSpeaks. He is on a mission to help individuals become exceptional speakers and communicators. Kit’s seminars and talks have been described as super fun, engaging, soul-searching and insightful. [Listen in iTunes] [Listen in Spotify] [Listen on […]
CL150: How To Discover Your Ideal Customers Secret Language – Interview with Jeffrey Shaw
How would you like to attract your ideal customers? You know the ones who pay you what you’re worth, are loyal, and are an absolute joy to work with. My guest today can teach you exactly how. Having been one of the most sought-after portrait photographers in the U.S. for more than three decades, Jeffrey […]
CL149: How Better Mental Preparation Can Help You Succeed – Interview with Daniel McGinn
Daniel McGinn is a senior editor at Harvard Business Review, where he edits the IdeaWatch and How I Did It sections, manages the magazine’s annual Best Performing CEOs in the World ranking, and edits feature articles on topics including negotiation, sales, and entrepreneurship. He has appeared as a guest on NBC’s Today Show, PBS, CNN, MSNBC, and NPR as well as […]
CL148: How The Creative Brain Works – Interview with James Mapes
James Mapes is a modern Renaissance man combining life as a speaker, peak performance coach, best-selling author, clinical hypnotist, award-winning performer and professional actor. Indeed the Microsoft co-founder Paul Allen once quizzed James on how he was able to get so much done in his life. His answer…’Because no one told me I couldn’t”. James […]