CL246: How To Rehumanize Your Business With Personal Videos – Interview with Stephen Pacinelli
A passionate storyteller by nature who measures his success by helping people reach their potential, Steve Pacinelli serves as the Chief Marketing Officer of BombBomb. He is also the co-author of Rehumanize Your Business: How Personal Videos Accelerate Sales and Improve Customer Experience. In this episode, we cover: 3:19 – How to close sales […]
CL245: How To Have Tough Conversations – Interview with David Wood
After a life as a consulting actuary to Fortune 100 companies on Park Avenue, David Wood built the world’s largest coaching business, becoming #1 on Google for life coaching and serving huge audiences worldwide. He now coaches high performing executives, entrepreneurs, teams, and even prison inmates, to create amazing results and deep connection. One tough […]
CL244: How AI Will Change Customer Experience – Interview with John DiJulius
By 2025, AI will power 95 percent of all customer interactions. But despite of this technological disruption my guest today argues that the most important part of a great ?customer experience is relationship building. John DiJulius is a sought-after authority on world-class customer experience, working with companies such as The Ritz-Carlton, Lexus, Starbucks, and Progressive […]
CL243: The Future Of Jobs – Interview with Rhonda Scharf
The Future Of Jobs James Taylor interviews Rhonda Scharf and they talk about the future of jobs. Rhonda Scharf is a Professional Speaker, Trainer, Author, and Consultant specializing in People Power and Effectiveness. She has travelled the globe getting people “on the right track” with her unique perspective on life, work, and getting things done […]
CL242: How To Overcome Workplace Distractions – Interview with Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. The M.I.T. Technology Review dubbed him, “The Prophet of Habit-Forming Technology.” Nir founded two tech companies and has taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford. He is the author of the […]